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Privacy Policy
Privacy Policy

Online Privacy Statement

Human Interest Agency respects your right to privacy. Our online privacy statement is provided to inform you about our privacy practices for the Human Interest website.

Whether you are a customer of our services or a visitor to our site, we assure you that we DO NOT collect personal information from you unless you provide it to us.

If you are enrolling with HIA through our online application or submitting information about the noncustodial parent, you may be asked to provide personal information. This information will be used for the limited purpose of evaluating your case for services or updating our records with respect to the noncustodial parent. You should be assured that we do not provide or sell information about our customers or site visitors.

Please note that if our site contains links to other sites, HIA is not responsible for the privacy practices, privacy statements or content regarding these other sites.

Enforcement of our Privacy Policy

If you have concerns about this online privacy statement please contact us at lisa.humaninterestagency@gmail.com. Please use "online privacy statement" in the subject line of your email.

Personal information HIA collects from you

We do not collect any personal information from visitors to our site unless that visitor intentionally provides it. Under no circumstances do we collect any personal data regarding race or ethnic origin, political opinions, religions or philosophical beliefs, trade union membership, health or sex life. If you are simply gathering facts or browsing our site, we do not gather any personal information about you.

You may explicitly and intentionally provide us with and consent to our collection of certain personal information in three ways.

  1. Enrollment: If you choose to enroll for one of our services, we will request certain information from you depending on the service you have requested. For certain services we may require name, address, telephone number, email address and social security number. Other services may require different or supplemental information from you.
  2. Email Requests: There are links provided in our site that provide you with the opportunity to contact us via email to ask questions, request information and materials or provide comments or suggestions. You may be offered the opportunity to have one of our representatives contact you personally to provide additional information about the services we provide. To do so, we may request additional personal information from you such as your name and telephone number to allow us to satisfy your request.
  3. Your visit and statistical information: Our website may collect statistical information only about your visit. The statistical information does not identify you personally, it may count how many people visit, which browser our visitors come from. These statistics are used only to help us improve the performance of our website.

Sharing the information we gather: The information we collect from you is used by HIA only.

How we use the information: Emails may be retained for quality customer service and training purposes. We retain contact information to send individual updates or other important information about our services and products.

Support of, Renewal of, or purchase of our services: We may use the information you submit to contact you to discuss the support renewal and purchase of our services.

If we are required to disclose by law: If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities we will do so.

HIA Security Procedures: We consider the protection of all personally identifiable information we receive from our website, visitors and subscribers as critical to our corporate mission. We have security measures in place to protect against loss, misuse and alteration of any information we receive from you. As with any transmission over the internet, however, there is always some element of risk included in sending personal information online.

How to update or correct your information: If you need to correct or update any information in our records, please contact us via email at lisa.humaninterestagency@gmail.com or at our mailing address: P.O. Box 821251 Dallas Texas 75382 or by telephone at 214-824-2244 or 1-800-687-2405.

Changes to this online privacy statement: If a material change is made to this online privacy policy statement and/or the way we use customers personally identifiable information, then we will post prominent notice of the nature of such change on the first page of this online privacy policy statement.